Don Miller has post on his blog that deals with this issue:
A few weeks ago I was tempted to put off a high-priority job because somebody needed something from me and said it was urgent. The truth is what they needed from me was urgent, it just wasn’t urgent for me. What they needed was going to help them get their job done.
I call these kinds of distractions a “ringing phone.” It’s amazing how much a ringing phone takes priority over everything else, and often the stuff that is more important given your various responsibilities. When a phone rings we rarely know what the person who is calling wants, but we drop whatever we are doing to answer.
Continue reading How Do You Keep From Getting Distracted? Don’t Answer the Ringing Phone.